Northeast Iowa (otherwise known as HQ) used to be a really calm, quiet place to live. Sure, we had storms, it's the great plains. The last couple summers have been insane. You may have noticed a bit of a shipping delay. What started out as an ordinary storm became something much more remarkable. By the time it was all over winds were measured up to 120 miles per hour (though they can't guarantee those numbers because the equipment wasn't built to measure that high!) and Luster HQ was disconnected from power at about 4am, thanks to trees falling onto the power lines. After around 30 hours of outage power was finally restored, but internet took quite a bit longer than that. It shouldn't be too much of a mystery why orders were delayed for a while there - no power and no internet makes it tricky to check email, print order slips and shipping labels, cook food, not injure yourself in the dark, etc. As soon as things were back running we got busy catching up! I'm sorry if your stuff got caught up in this delay, I couldn't even get online to post an announcement! After last year's flooding and this year's super storms (this is after a tornado was within two or three miles of here already this summer) I'm thinking mother nature owes this city a calm, easy to survive winter ;-)

xoxo
Kris

Between you and me I've got an awesome new project coming up so if you've got pictures of you wearing jewelry from Luster track them down. I'm going to be asking for them ;-)